Customer Testimonials in Hinsdale IL

We had a great experience working with Agnes to purchase our car! Would definitely recommend her. She's very genuine and knowledgeable!
Service scheduling was convenient. Liked the video walkthrough. Service completed without issues. Appreciated the Range Rover Sport service loaner.
Agnes was a pleasure to work with, from beginning to end! Respectul, knowledgeable, and very helpful on the entire process of buying a car from this Jaguar Land Rover dealer! Highly recommended!
We had a wonderful experience purchasing a used car from Agnes at JLR Hinsdale. The process was super smooth and done with sincere respect. In addition, after sale contact has been amazing to make sure we are enjoying the vehicle. Last, FI Manager was a pleasure to deal with as well, can't stand the pushy ones trying to sell additional items after a deal has been made on a car. Highly recommend Agnes as your sales rep. Thank you!
I had the pleasure of working with Agnes who was very sweet and informative about my new purchase of my Audi Q8! She answered any questions she had, and was straight forward! She even had something to keep my 4yrs old distracted during the purchase process!! She was great, and she made my day!!! I really love my truck! Agnes provided details information about the vehicle, and went the extra mile, sending me a video of it, and it was beautiful!! Service was 10/10!!!! My family and I were very pleased!! So glad to have her helped me! I am truly ... Read More 
DealerRater - Jul 13, 2026
Great service provided in the replacement of tire nothing more to say in this matter
The service you provide is excellent in all areas. You make having my car serviced seamless, and I have the confidence it will be done very well. Everyone is enjoyable to work with, and Joe Rossone is truly wonderful.
I only take my trucks to Land Rover, Hinsdale, & to Joe Rosone. He’s the best to handle every issue with your Range Rover.
Let you understand in details and communication is great, they keep you updated the progress of their works.
Adam the service tech did a Very good job with both a follow up and video We would use again.
Landrover gave excellent service from the time Car was dropped off until car was picked up with work completed.
Joe Rasone has been an indispensable part of our auto experience at Bill Jacobs Land Rover in Hinsdale for nearly a decade. He has always been there to support us and get us through every aspect of car maintenance and I cannot recommend him more highly. He has been an incredible resource and is highly client focused for a great experience over all these years.
smooth, fast and accurate joe. took care of me everything went as expected thank you
He initially told me the tires were covered under warranty. He then called 2 hours later and said he made a mistake. Said the car would be ready by 2 pm at the latest. Got to the dealer at 3:45 and waited until about 5 pm to pick up the car. Did not include the warranty information in my check out packet. Could not find the wheel lock when I asked and took 10 minutes to get me answer while I waited outside. Car is missing 2 sets of wheel covers. When I asked where they were he said it was noted that they were missing. ... Read More 
DealerRater - Jun 13, 2026
Quickest I have ever bought a car. Tawny was great and was straight to the point. No haggling at all. Was out of there quick. Highly recommend 👌